battery location TESLA MODEL S 2014 Quick Guide (North America) 

Call 1-877-79TESLA (1-877-798-3752)
ROADSIDE ASSISTANCE
INSTRUCTIONS FOR TRANSPORTERS
ROADSIDE ASSISTANCE
Roadside AssistanceTesla Roadside Assistance is available to you, 24 hours a day, 365 days a year, throughout the United
States and Canada for the duration of your warran ty period. To contact Roadside Assistance, call
1-877-79TESLA (1-877-798-3752) .
Advise the representative of the vehicle identification number (VIN), license plate number, mileage,
your location, and the nature of the problem. The VIN is on the upper dashboard on the driver’s side
of your vehicle and is visible through the windshield.
Roadside Assistance covers transportation of Model S for up to 50 miles in the event of a flat tire.
However, owners are responsible for transportation expenses if the Battery is over-discharged. For
a complete description of the terms and conditions of the Tesla Roadside Assistance Program, refer
to the policy that was provided to yo u by Tesla when you purchased Model S.
It is your responsibility to provide vehicle transporters with instructions on how to transport Model S.
Use a Flatbed Only
Use a flatbed trailer only, unless otherwise specified by
Tesla. Do not transport Model S with the tires directly on
the ground. To transport Model S, follow the instructions
exactly as described.
Damage caused by transporting Model
S is not covered by the warranty.
Disable Self-Leveling (air suspension vehicles only)
If Model S is equipped with Active Air Suspension, it automatically self-levels, even when power is
off. To prevent damage, use the touchscreen to ac tivate Jack mode, which disables self-leveling:
1. To u c h CONTROLS on the bottom left of the touchscreen.
2. Press the brake pedal, then touch Controls > Driving > Very High to maximize height.
3. To u c h Jack.
When Jack mode is active, Model S displays this indicator light on the instrument
panel, along with a message telling you that active suspension is disabled.
NOTE: Jack mode cancels when Model S is driven over 4.5 mph (7 km/h).
C A U T I O N : Fa i l u re t o a c t i v a t e J a c k m o d e o n a M o d e l S e q u i p p e d w i t h a c t i ve a i r s u s p e n s i o n c a n
result in the vehicle becoming loose during transport, which may cause significant damage.
Activate Tow Mode
Model S may automatically shift into Park when it detects the driver leaving the vehicle, even if it has
previously been shifted into Neutral. To keep Model S in Neutral (which disengages the parking
brake), you must use the touchscreen to activate Tow mode:
1. Shift into Park.
2. Press the brake pedal, then on the touchscreen, touch Controls > E-Brake & Power Off >
To w M o d e .
When Tow mode is active, Model S displays this indicator light on the instrument panel,
along with a message telling you that Model S is free-rolling.
NOTE: Tow mode cancels when Model S is shifted into Park.
CAUTION:
If the electrical system is not working, an d you therefore cannot release the electric
parking brake, attempt to quick start the 12V battery. For instructions, call the number noted
on the previous page. If a situ ation occurs where you cannot disengage the parking brake, use
tire skids or transport Model S for the shortest possible distance using wheeled dollies. Before doing
so, always check the dolly manufacturer’s sp ecifications and recommended load capacity.
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Disclaimers
SAFETY INFORMATION27
DisclaimersVehicle Telematics/Data Recorders
This vehicle is equipped with electronic
modules that monitor and record data from
various vehicle systems, including the motor,
Battery, braking and electrical systems. The
electronic modules record information about
various driving and vehicle conditions,
including braking, acceleration, trip and other
related information regarding your vehicle.
These modules also record information about
the vehicle’s features such as charging events
and status, the enabling/disabling of various
systems, diagnostic trouble codes, VIN, speed,
direction and location.
The data is stored by the vehicle and may be
accessed, used and stored by Tesla service
technicians during vehicle servicing or
periodically transmitted to Tesla wirelessly
through the vehicle’s telematics system. This
data may be used by Tesla for various purposes,
including, but not limited to: providing you with
Tesla telematics services; troubleshooting;
evaluation of your vehicle’s quality,
functionality and performance; analysis and
research by Tesla and its partners for the
improvement and design of our vehicles and
systems; and as otherwise may be required by
law. In servicing your vehicle, we can potentially
resolve issues remotely simply by reviewing
your vehicle’s data log.
Tesla’s telematics system wirelessly transmits
vehicle information to Tesla on a periodic basis.
The data is used as described above and helps
ensure the proper maintenance of your vehicle.
Additional Model S features may use your
vehicle’s telematics system and the information
provided, including features such as charging
reminders, software updates, and remote
access to, and control of, various systems of
your vehicle.
Tesla does not disclose the data recorded in
your vehicle to any third party except when:
• An agreement or consent from the vehicle’s
owner (or the leasing company for a leased
vehicle) is obtained.
• Officially requested by the police or other
authorities.
• Used as a defense for Tesla in a lawsuit.
• Ordered by a court of law. •
Used for research purposes without
disclosing details of the vehicle owner or
identification information.
• Disclosed to a Tesla affiliated company,
including their successors or assigns, or our
information systems and data management
providers.
In addition, Tesla does not disclose the data
recorded to an owner unless it pertains to a
non-warranty repair service and in this case,
will disclose only the data that is related to the
repair.
Quality Control
You might notice a few miles/kms on the
odometer when you take delivery of your
Model S. This is a result of a comprehensive
testing process that ensures the quality of your
Model S.
The testing process includes extensive
inspections during and after production. The
final inspection takes place at Tesla Motors and
includes a road test conducted by a Tesla
technician.
California Proposition 65
WARNING: Certain vehicle components
contain or emit chemicals known to the
State of California to cause cancer and birth
defects or other reproductive harm. In addition,
certain fluids contained in vehicles and certain
products of component wear contain or emit
chemicals known to the State of California to
cause cancer and birth defects or other
reproductive harm.
WARNING: Certain components of this
vehicle such as airbag modules and seat
belt pre-tensioners may contain Perchlorate
Material. Special handling may be required for
service or vehicle end of life disposal. See
http://www.dtsc.ca.gov/hazardouswaste/perchlorate.
WARNING: Battery posts, terminals, and
related accessories contain lead and lead
compounds. Wash hands after handling.
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